tific

Sweden
Company

Tific

Industry

Internet software & services

Description

Tific AB, a leading provider of automated IT support solutions (to automatically diagnose and resolve technical problems) to some of the largest U.S. and European companies, was sold to PlumChoice Inc. on 11. May 2011.

Up until the acquisition, Tific had developed and sold proprietary second generation support automation and self service solutions and helped numerous enterprise service desks and managed service providers assisting enterprises. In the consumer market, Tific Support Automation Solution in a cost effective way have helped providers of consumer hardware, software and internet services to deliver sophisticated customer support solutions.

Domicile

Kungsgatan 12, 411 19 Gothenburg, Sweden

Website

tific.com

Fund

Slottsbacken Fund II

Year of first investment

2001

Investment responsible

Thor Birkmand